SouqAlSafa.com respects your privacy and protects your data. This policy explains how we collect, use, and secure it.

Information We Collect

We collect personal data including your name, email address, phone number, delivery address, and payment details when you place an order. Additionally, we may collect non-personal data like your IP address, browser type, device information, and browsing behavior to improve your experience and website functionality.

How We Use Your Information

Your information is used to process orders, deliver products, improve our services, and provide customer support. We may also use your contact information to send order updates, promotions, and newsletters. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience, remember your preferences, and analyze site traffic. These small data files help us understand how visitors interact with the website, so we can improve performance and usability. You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only with trusted service providers (such as couriers or payment processors) to fulfill orders. In certain legal situations, we may also share information with government authorities if required by law.

Data Security

We implement industry-standard security practices, including SSL encryption, firewalls, and secure data storage systems to protect your information. While no system is entirely immune from threats, we take all reasonable steps to safeguard your data from unauthorized access, loss, misuse, or alteration.

Your Rights & Choices

You have the right to access, update, correct, or delete your personal information stored with us. If you want to review or modify your data, please contact our support team. You may also opt out of marketing communications or disable cookies based on your privacy preferences.

Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately before sharing any personal information on such platforms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updated versions will be posted on this page with the effective date. We recommend checking this page regularly to stay informed about how we protect your privacy.